Guide to Repair and Clean a WordPress Site from Malware

Best practices

The security of your WordPress website is a critical factor in the success of your online presence. When you face problems such as website hack or code errors, it is vital that you react immediately. In this article, we will look at what to do and what steps to take if you think your WordPress website has been hacked.


Step 1: Confirm Malicious Activity

Examine the signs to understand if your website is exposed to malicious activity. This can include appearance changes, performance issues, or even user reports of malicious content.


Step 2: Diagnostic Tools

Use security diagnostic tools to confirm problems. Plugins like Wordfence Security or Sucuri Security are extremely useful for detecting malware and disabling attacks. Some of them are not free or they offer a commercial version. You may need to pay few extra bucks to get protected and safe!


Step 3: Secure your Website

In order to prevent possible damage, temporarily disable/hide your website from search engines. This ensures that no one can gain access while the problem is being addressed. At the same time, take care of solving and quickly restoring the problem as the website should not remain inactive for many hours because you will have a problem with Google / SEO.


Step 4: Isolate and Delete Malware

Detect and delete malware. This can be achieved through FTP or the file manager on your hosting provider. It is important to understand which files or folders are infected. We usually look at the last modified date of the files and look for files that were modified in the last few days (usually php or js). Ask from your hosting provider to give you FTP access or Plesk/cPanel access. Use any file manager to examine carefully all folders and try to find infected files. If they are too many, you may need to restore from a backup from previous days.


Step 5: Change Passwords

Change all passwords, especially WordPress, FTP and database passwords. This prevents further access if those passwords are compromised.


Step 6: Update and Enhance

Update all your WordPress themes, plugins and core. This ensures that you are using the latest, secure software versions. Before you proceed with this task, make sure to take a full site backup either by using a wordpress plugin or ask your hosting provider to do that for you.


Step 7: Prevention

Invest in prevention against future attacks. Increase security by using security plugins, as well as periodic backups. Ask your website hosting provider to install and configure virus scans on your website 4-6 times a month to identify infected files as soon as possible. If your website is hosted on a Plesk or cPanel server, there is a free add-on called Imunify that periodically checks the code from all the files on the website and reports if it finds any infected.


By following the above instructions for fixing WordPress website problem and cleaning from malware, you can ensure the security and smooth operation of your website. Attention to security is vital to maintaining your good name and credibility online. Also this ensures you that your website will keep a good ranking in search engines and will not be blacklisted or considered unsafe from Google.

If you are not confident or you do not have time to deal with those situations, contact I-xperts and Creative to help you clean and secure your WordPress website from malwares.

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