Facebook Ad Account Disabled – What to Do Next?

What to Do When Your Facebook Ad Account Gets Disabled

Facebook is one of the largest social media platforms in the world, with billions of monthly active users. It is also a popular platform for businesses to promote their products and services through ads. 

However, if your Facebook ad account gets disabled, it can be a frustrating experience. In this article, we will discuss what you can do when your ads are already down.

Reasons Why Facebook Ad Account Disabled

Before we discuss what you can do when your Facebook ad account gets disabled, it is essential to understand why your account might be disabled. Here are some of the most common reasons:

  • Violating Facebook’s policies and guidelines: Facebook has strict policies and guidelines for advertising on their platform. If you violate any of these policies, your ad account may be disabled.
  • Payment issues: If there are issues with your payment method, such as a declined payment or an expired credit card, your ad account may be disabled.
  • Suspicious activity: If Facebook detects suspicious activity on your account, such as a high volume of ad spend or a sudden change in ad content, they may disable your account to investigate.



Steps to Take When Your Facebook Ad Account Gets Disabled

If your Facebook ad account gets disabled, here are some steps you can take:

1. Review Facebook’s Policies and Guidelines

The first step is to review Facebook’s policies and guidelines to see if you violated any of them. You can find Facebook’s advertising policies and guidelines on their website. If you find that you violated a policy or guideline, take steps to address the issue and make the necessary changes to your ads.

2. Contact Facebook

If you believe that your account was disabled by mistake or due to a misunderstanding, you can contact Facebook to appeal the decision. You can submit an appeal through the Facebook Ads Help Center, and Facebook will review your case. Make sure to provide all the necessary information and documentation to support your appeal.

3. Use a Different Payment Method

If your account was disabled due to payment issues, try using a different payment method. You can add a new payment method to your account and try running your ads again.

4. Wait for the Investigation to Complete

If Facebook disabled your account due to suspicious activity, you may have to wait for the investigation to complete. Facebook may send you an email with instructions on how to proceed. In the meantime, you can review your ad content and make sure it complies with Facebook’s policies and guidelines.

Protect Your Facebook Ad Account

Marketers, SMMs and advertisers often have to operate multiple ad accounts for business, so constant verifications, bans, suspicious logins and ad downtime can be a real headache. A great tool to protect accounts from all kinds of downtime is GoLogin. It’s a safe browser with a high tier data protection engine that allows you to create and manage multiple profiles on a single device, safe from website tracking.

Accounts operated via GoLogin won’t be linked to each other thanks to a high level browser fingerprint management system. It offers unparalleled security, letting the user be anonymous on even the most advanced tracking platforms like Meta, TikTok, Instagram, Amazon and others. This allows users to forget the common problem of bans and prevent business downtime.

Try using GoLogin to control your Facebook Ad accounts without having to log in and out every time. Profiles in GoLogin work like sessions: the session just pauses after work, and later you can either continue work yourself – or share it with your colleague on remote, with no extra verification hassle.


In conclusion, getting your Facebook ad account disabled can be a frustrating experience, but there are steps you can take to address the issue. Protect your Facebook ad account by using an account protection tool like GoLogin. By taking these steps, you can help ensure that your Facebook ad account stays active and continues to drive results for your business.

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