How to Understand Warranties When Buying Tyres Online?

How to Understand Warranties When Buying Tyres Online?

Buying tyres online offers you the convenience of buying any type of tyres from your home. However, when buying tyres online, the major concern is of warranty. Many people fail to understand the warranty process when they purchase tyres from an online store. Warranty duration, claim process, etc. are some major confusions you may have to face.

No more confusion about the warranty of online tyres as we are here to guide you in this regard. Today we will tell you everything you need to understand warranties when buying tyres online.

Checking the Warranty Duration

The first point you need to know is to check the duration of the warranty. When you buy tyres online, you need to check the warranty card or certificate. This card is often delivered with the tyres when you buy them from a reputable store. The warranty duration will depend on the brand or manufacturer you choose to buy tyres from.

Usually, it’s around 5 years but can vary as well. Make sure that the warranty will start after you complete the purchase. From the purchase date to the warranty limit, you can claim it any time if there’s a manufacturer’s fault in the tyres.

Warranty Claim Process

The first thing is pretty easy as you will receive the warranty certificate and the only thing you have to do is check the limit. If the warranty is still available, you can claim it. The process of claiming a warranty for online tyres is not that complex. It involves the following five steps.

  1. The first thing you have to do is to fill out the claim form. In some cases, the warranty certificate acts as a claim form as well. Otherwise, you can get the claim form from the brand. You have to mention the problem with the tyre.
  2. After that, you have to ship the tyre to the nearest store of the brand. The company may pick tyres from your home as well.
  3. Once the company receives the tyres, the experts will check their conditions to figure out if the damage you claimed is due to the manufacturer’s fault. The company will respond to you via email or message within a week.
  4. If you don’t get a response in 7 days, you have to contact the company and ask them about the warranty claim.
  5. If everything goes well and your claim is approved, you will get the new tyres or amount based on the company’s policy.


You need to know what type of tyre damages are exclusive to the warranty. These defects are:

  • Damage due to accident
  • Any defect due to inappropriate usage
  • Damage due to the mechanical problem in the vehicle
  • Exposure to tyre-damaging subjects
  • Roadside damages such as punctures, cuts, etc.

Final Words

Now you know how you can claim the warranty on tyres you bought online. If you have chosen the right brand, claiming a warranty will be more convenient for you. Michelin tyres in Dubai is the right brand for you as it offers good quality tyres with 3 to 6 years warranty.

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