In-Depth Guide to Troubleshoot Netgear Orbi Purple Light Issue

Many users have reported that they have been struggling with the Netgear Orbi purple light issue. Are you one of them? If unfortunately yes, then worry not. The reason being, we are here to assist you. In this article, we have summed up some of the topmost Orbi troubleshooting hacks through which you can get rid of the Netgear Orbi purple light issue in a matter of minutes. Thus, read on.

Resolved: Netgear Orbi Purple Light Issue

  1. Reboot Your Netgear Orbi Router

Technical glitches can really be a pain in the head. It is one of the biggest reasons why you are stuck with the Netgear Orbi purple light issue. To get rid of these glitches, it is required that you reboot your Orbi router. Here is how:

  • Disconnect your client devices connected to the network of your Orbi.
  • Turn off your Netgear Orbi router and unplug it from its wall socket.
  • Wait for some time.
  • Thereafter, plug your Orbi router back into its power source and turn it on.
  • Reconnect all your client devices to the network of your Orbi router.

Now, check if the Netgear Orbi purple light issue persists. If yes, then keep reading.

  1. Verify the Ethernet Connection

Check the Ethernet cable connecting your Netgear Orbi router and the existing modem. Is it damaged or worn out from anywhere? Nodding your head in yes? Well, in that case, you can follow either of the following options:

  • Get the Ethernet cable you are currently using replaced with a new one.
  • Consider connecting your devices with the help of a wireless source.

Surely, this hack will help you troubleshoot the Netgear Orbi purple light issue. On the off chance, you still haven’t got any luck; take the help of the next hack.

  1. Bring Your Orbi Devices Closer

Another thing that you can do to resolve the Netgear Orbi purple light issue is to minimize the distance between your router and satellite.

If you have placed your Orbi router away from the satellite, rectify your mistake. Otherwise, you will become a victim of various other technical issues.

  1. Perform Orbi Firmware Update

Every Netgear Orbi router comes embedded with software called firmware. Firmware controls the overall functionality of your device. Starting from updating your device with the latest security features to improving its WiFi speed, it takes care of everything.

However, if not updated on time, it has the power of creating a ruckus. Thus, follow the instructions mentioned below and learn how to update the firmware of your Netgear Orbi router to the latest version:

  • Switch on your computer.
  • Launch an internet browser as per your preference.
  • In the address field of the internet browser, type orbilogin net.
  • Press the Enter key.
  • The official login page of your Netgear Orbi router will come into view.
  • Enter the default admin username and password.
  • Click Log In.
  • Once you have logged in, head over to the Settings menu.
  • Click Maintenance.
  • Select the Firmware Update button.

In about a couple of seconds, the firmware of your Netgear Orbi router will get updated to the latest version. If you would like, you can also update your wireless device via the Orbi app.

  1. Reset Your Netgear Orbi Router

Did none of the aforementioned troubleshooting hacks help you get rid of the Netgear Orbi purple light issue? In that case, it is recommended that you perform Orbi factory reset.

In order to reset your wireless device, follow the guidelines highlighted below:

  • Find the Reset hole located on your Netgear Orbi router.
  • Take an oil pin or a toothpick and insert it into the Reset hole.
  • Wait for a couple of seconds.

With that, you will be able to reset your Netgear Orbi router to the default mode.

Note: Once you are done resetting your Orbi device, you need to reconfigure it. Not sure about the Netgear Orbi setup process? Refer to the user manual.

Summing Up

Our guide to troubleshoot the Netgear Orbi purple light issue has come to an end here. We hope that after following the troubleshooting hacks mentioned above, you will be able to fix the issue you were facing and make the most out of your device.

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